Singapore Government Instruction Manual 8

11/27/2021by admin

“Singapore basically adopted an 8-stage process in procurement. It clearly defined the various policies and procedures for each stage of the procurement in an Instruction Manual, available to all public sector officers on an electronic Government Intranet system.”. SINGAPORE — Singapore logged a record 2,236 new cases of Covid-19 on Tuesday (Sept 28), with 1,711 cases in the community, 515 in migrant worker dormitories and 10 that were imported. Instruction Manual 2017. The Instruction Manual is your guide to mastering technology in the Public Service. Discover key numbers and newfangled words, and how to pronounce and make sense of them. Get tips on staying safe and smart on the Web, and hear from a pro on how knowing more about your personality can help you improve the way you.

Instruction Manual for ICT & SS Management


Technological disruptions and evolutions have decisively changed global industries, economies, and our way of life. In this ongoing digital revolution, the Government must act quickly to seize its transformational potential and digitalise to improve service-delivery, operations, and policy-making in a secure and cost-effective manner. Government Agencies are responsible to operationalise requirements stipulated in the IM8. As owners of Government solutions and services, Government Agencies will define and implement the security and data protection requirements when using ICT & SS (Infocomm Technology and Smart Systems) to deliver public services.

More Information on IM8

Like other Government Instruction Manuals, the IM8 is a management tool used in the Government to safeguard ICT & SS assets and guides all Government Agencies in adopting ICT & SS to enable their digital transformation.

The IM8 uplifts ICT & SS capabilities across the Government, sets out requirements for delivering fit-for-purpose, secure, and cost-effective solutions/ services, and directs focus on the strategic ICT & SS areas. It is structured to cover:

  • Governance of ICT & SS through the setting of policy mandates and provision of standards and guidelines to support policy implementation;

  • Use of technology and best-in-class practices across Government Agencies while ensuring tiered risk mitigation, for the Government to be “digital-to-the-core”; and

  • Use of data across Government Agencies from the acquisition, fusion, access & distribution, exploitation to protection of data to achieve a Government that is “data-driven to the core”.

Singapore Government Instruction Manual 8

Use Cases

  • Government Personal Data Protection Laws and Policies (data management by public agencies and third parties of public agencies) [link]

  • Digital Service Standards [link]

Further Information

Please contact [email protected] for enquiries.

Last updated 06 October 2021

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Digital Service Standards (DSS) guide agencies to implement their digital services to meet the Digital Government Blueprint (DGB) goal of delivering digital services that are easy, seamless and relevant for our citizens and businesses.

All public facing digital services of the Government must meet the DSS. In addition, the Government conducts mystery-shopping checks based on the DSS, to ensure that our digital services are implemented consistently to meet the desired outcomes in DGB.


A new version of the DSS has been released in July 2020. The new version is available here:

Instruction Manual Pdf

  • Digital Service Standards (PDF Version, 14.8MB)

Singapore Government Instruction Manual 8th
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